{"id":42,"date":"2025-12-30T13:29:40","date_gmt":"2025-12-30T13:29:40","guid":{"rendered":"https:\/\/kikkasequestrian.com\/kkk-korduvad-kusimused\/"},"modified":"2026-07-12T17:38:50","modified_gmt":"2026-07-12T15:38:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.kikkasequestrian.com\/et\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-b27a346e wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-palette-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-d89f1cd9 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">Tarne<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Millal mu tellimus j\u00f5uab?<\/summary>\n<p class=\"wp-block-paragraph translation-block\"><strong>Teie tellimus saadetakse tavaliselt v\u00e4lja j\u00e4rgmisel t\u00f6\u00f6p\u00e4eval.<\/strong> Tarneaeg s\u00f5ltub sihtriigist ja valitud tarneviisist. Tarne Euroopa Liidu piires v\u00f5tab \u00fcldjuhul 4\u20137 t\u00f6\u00f6p\u00e4eva. Seega v\u00f5ite enamasti oodata tellimust k\u00e4tte <strong>5\u20138 t\u00f6\u00f6p\u00e4eva jooksul<\/strong> alates tellimuse esitamisest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uute toodete turuletoomise ja sooduskampaaniate ajal v\u00f5ib tarneaeg suurenenud n\u00f5udluse t\u00f5ttu olla tavap\u00e4rasest veidi pikem.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mis on tarnehind minu riiki?<\/summary>\n<p class=\"wp-block-paragraph\">Tarnekulu s\u00f5ltub teie asukohast ja valitud tarneviisist. T\u00e4pne hind kuvatakse kassas enne tellimuse kinnitamist.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kas saan tellimuse j\u00e4lgimisnumbri?<\/summary>\n<p class=\"wp-block-paragraph translation-block\">Jah. Kui teie tellimus on v\u00e4lja saadetud, saadame kinnitusmeili koos j\u00e4lgimisinfoga. Kui te mingil p\u00f5hjusel kinnitusmeili ei saanud, palun <a href=\"https:\/\/www.kikkasequestrian.com\/et\/contact\/\" data-type=\"page\" data-id=\"41\" target=\"_self\">v\u00f5tke meiega \u00fchendust<\/a>.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Millistesse riikidesse saadate tellimusi?<\/summary>\n<p class=\"wp-block-paragraph\">Tarnime hetkel j\u00e4rgmistesse riikidesse: Austria, Belgia, Bulgaaria, Eesti, Hispaania, Holland, Horvaatia, Iirimaa, Itaalia, Kreeka, Leedu, Luksemburg, L\u00e4ti, Poola, Portugal, Prantsusmaa, Rootsi, Rumeenia, Saksamaa, Slovakkia, Sloveenia, Soome, Taani, T\u0161ehhi, Ungari<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui teie riiki kassas valikus ei ole, ei ole sinna tarnimine veel v\u00f5imalik. Laiendame tarnepiirkondi pidevalt \u2014 vaadake aeg-ajalt uuesti saadaval riike.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kas pean tasuma tollimakse v\u00f5i impordimakse?<\/summary>\n<p class=\"wp-block-paragraph translation-block\">EL-i tellimuste puhul <strong>sisaldub k\u00e4ibemaks hinnas<\/strong> \u2014 lisatasusid ei ole. V\u00e4ljapoole EL-i saadetavatele tellimustele v\u00f5ivad lisanduda kohalikud tollimaksud v\u00f5i impordil\u00f5ivud, mille tasumise eest vastutab klient.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mis saab, kui j\u00e4tan paki v\u00e4lja v\u00f5tmata?<\/summary>\n<p class=\"wp-block-paragraph\">V\u00e4ljav\u00f5tmata pakkidele, mis meile tagastatakse, v\u00f5ib lisanduda k\u00e4itlustasu. Tarnekulusid ei h\u00fcvitata.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kuhu tulevad tarneteavitused?<\/summary>\n<p class=\"wp-block-paragraph\">Olenevalt vedajast saadetakse teavitused SMS-i ja\/v\u00f5i e-postiga, kasutades kassas sisestatud kontaktandmeid. Palun veenduge tellimust vormistades, et teie telefoninumber ja e-posti aadress oleksid \u00f5iged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui te ei ole teavitust saanud, kontrollige palun oma postkasti ja r\u00e4mpsposti kausta.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-1c8b9c75 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-palette-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-d89f1cd9 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">Tellimused<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kuidas ma esitan tellimuse?<\/summary>\n<p class=\"wp-block-paragraph\">Sirvige meie tooteid ja lisage soovitud tooted ostukorvi. Kassas t\u00e4itke tarneandmed, valige tarneviis ja sooritage makse. Kui makse on kinnitatud, on tellimus esitatud ja saadame teile kinnitusmeili.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kas saan oma tellimust hiljem muuta v\u00f5i t\u00fchistada?<\/summary>\n<p class=\"wp-block-paragraph translation-block\">T\u00f6\u00f6tleme tellimusi kiiresti, mist\u00f5ttu ei saa muudatusi ega t\u00fchistamisi garanteerida. Kui soovite tellimust muuta, v\u00f5tke meiega esimesel v\u00f5imalusel \u00fchendust aadressil <a href=\"mailto:info@kikkasequestrian.com\" target=\"_self\">info@kikkasequestrian.com<\/a> ja teeme k\u00f5ik endast oleneva, et teid aidata enne tellimuse v\u00e4ljasaatmist.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#ededed1f;color:#ededed1f\"\/>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ma ei saanud kinnitusmeili - mida ma tegema peaks?<\/summary>\n<p class=\"wp-block-paragraph translation-block\">Palun kontrollige esmalt oma r\u00e4mpsposti kausta. Kui kirja seal ei ole, v\u00f5is kassas sisestatud e-posti aadressi sattuda tr\u00fckiviga. V\u00f5tke meiega \u00fchendust aadressil <a href=\"mailto:info@kikkasequestrian.com\" target=\"_self\">info@kikkasequestrian.com<\/a> ja uurime asja j\u00e4rele.<\/p>\n<\/details>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery &amp; Shipping Orders<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-42","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/42","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/comments?post=42"}],"version-history":[{"count":7,"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/42\/revisions"}],"predecessor-version":[{"id":1798,"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/pages\/42\/revisions\/1798"}],"wp:attachment":[{"href":"https:\/\/www.kikkasequestrian.com\/et\/wp-json\/wp\/v2\/media?parent=42"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}